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DESCRIPTION
This guide to good consultancy practice is unusual in two respects: its focus is consultancy work in the international development sector; and it describes the process from the perspectives of both clients and consultants, helping each side to understand what the other does. Using detailed checklists, the authors explain the stages of a typical consultancy, paying close attention to the practical, ethical, financial, and legal aspects of the process. Drawing on their own extensive experience and a wide-ranging survey of international NGOs and freelance consultants, they discuss how to develop more effective working relationships with all the relevant stakeholders, including donors, partners, programme managers, local staff, and local communities. They also show how development agencies can manage particular consultancies in order to promote long-term learning and thus improve the general quality of their programmes. As both managers and freelance consultants, John Rowley and Frances Rubin have worked for national and international NGOs, bilateral and multilateral agencies, and commercial companies in the UK, Latin America, Africa, and Asia.

REVIEWS
"I recommend this excellent resource for every office that may deal with consultants. The clear seven-stage structure is clear and the book is easy to navigate. The checklists and other tools are excellent. This is an outstanding book that will help you approach consultancies with confidence, understanding and integrity." Graeme Glover, Mission East
"This book provides a holistic perspective of many aspects related to consultancies, addressed both to clients (managers of NGOs and donor agencies) and individuals who do consultancies. I highly commend this book to any of you who work as consultants, or who hire them." Jim Rugh, RealWorld Evaluation

CONTENTS
Acknowledgements Some Definitions 1 Introduction 2 Consultants, clients, and stakeholders 3 Approaches to consultancy 4 Stages of consultancy 5 Deciding on a consultancy 6 Planning a consultancy 7 Finding consultants 8 Assessing consultants 9 Costing a consultancy - and other financial matters 10 Contracts and other legal matters 11 Managing a consultancy: from preparation to feedback 12 Ethical concerns 13 Being a consultant 14 Checklists for managers 15 Conclusion Annexes 1 Sample contract clauses 2 Example of a letter of agreement 3 Cancellation fees 4 Consultancy contract or staff contract? 5 Sample contents of a call for tenders 6 Fee-calculation tables Annotated bibliography Index


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